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Shipping & Returns |
Shipping and Returns We send all of our goods via Australia Post. To calculate freight, put the items into your shopping cart and select the Estimate Shipping button, the freight is then calculated before checkout, this does NOT create an obligation to buy. Freight is charged at cost. Freight estimate does not included the time for items not in stock to be sent from the manufacturer, only for the time taken from our premises. | | NOTE: We do not include insurance with shipping, if you require insurance on your order please contact us at customerservice@equestrienne.com.au to make arrangements. NOTE: Australia Post minimum charges for shipping are; | AusPOST Parcel Post | $4.07 inc. GST | | AusPOST Express Post Parcel | $7.48 inc. GST | Loss or Damage in transit
Replacement of damaged items or lost deliveries can only be offered to customers who have requested Freight Insurance when placing their order. Please inspect the contents of your shipment carefully upon your receipt of it. If your delivery is damaged please contact Australia Post for a claim |
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